FAQ

What delivery schedule should I expect?

Customer standard - Focused guidance: Allow 1-2 business days before dispatch and approximately 4-6 business days for delivery after shipment.

What are the support contact details?

Service note - Careful practice: Email support@gocontigobridge.shop or call 512-945-8076 Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).

What return and exchange choices are available?

Policy explanation - Accessible practice: Yes. During the 30-day window, eligible products can be returned or exchanged and gocontigo bears approved return postage.

May I stop an order before dispatch?

Process overview - Transaction-focused detail: Cancellation can be requested before shipment. After shipment, the Refund Policy controls the available return or exchange.

How should Contigo drinkware be cared for?

Customer outcome - Documented response: Use the purchased item's product page and packaging for its cleaning, materials, temperature, and warning information.

Will the order include tracking?

Service note - Customer-first coverage: Each shipped order receives a carrier tracking number, which may take a short time to activate.

Where does the store deliver?

How we apply this - Applicable coverage: The current market is the United States, where every order receives complimentary standard shipping.

What is the refund timetable?

Customer information - Consistent provision: Approved refunds are issued back to the order's original payment source in 5-10 business days.

Merchant identity and contact details

Relevant standard - Verified summary: gocontigo provides customer support using the verified business information that follows.

Business name: gocontigo

Trade name: gocontigo

Email: support@gocontigobridge.shop

Phone: 512-945-8076

Physical and return address: 2080 Lost Maple St, Las Vegas, Nevada, 89115, United States

Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).